If you suspect compliance, ethics or integrity violations or have questions about specific practices,
please use the following resources.
Contact Care1st
Call the Care1st hotline at
877-837-6057
.
It’s toll-free, anonymous, available 24/7 and
operated by trained professionals.
Email the Compliance Department at
complianceSIU@care1st.com
.
Call the corporate compliance
and privacy officer, Brooks Jones,
CHC, at
323-889-6638
.
Call the Care1st Member Ser-
vices Department:
800-544-0088
(Medicare), 8 a.m.
to 8 p.m., 7 days a week.
800-605-2556
(Medi-Cal), 8 a.m. to
6 p.m., Monday through Friday.
855-905-3825
(Cal MediConnect),
8 a.m. to 8 p.m., 7 days a week.
TTY
711
—hours are same as above.
You may also use the
Medi-Cal Fraud Hotline
Call
800-822-6222
.
Email
stopmedicalfraud@dhcs.ca.gov
.
The Department of Health Care Services
(DHCS) asks that anyone who observes or has
knowledge of suspicious health care activity
call the DHCS Medi-Cal Fraud Hotline tele-
phone number,
800-822-6222
, to report it.
The recorded message may be heard in
English and four other languages: Span-
ish, Vietnamese, Cambodian and Rus-
sian. The call is free, and the caller may
remain anonymous. You can also email
stopmedicalfraud@dhcs.ca.gov
.
What to do if you suspect fraud or privacy violation
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